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About>About Us>FAQ - NightEye
 
Can my NightEye® device be associated with multiple accounts?

 
Are NightEye® Devices compatible with wireless networks that require you to log in from a web browser (typically public wireless access points)?

 
My wireless network requires a user specific username and password to log in. Are NightEye® devices compatible with this type of network?

 
Can my NightEye® device be configured to notify my plumber or service technician if there is a problem with my system?

 
Are NightEye enabled products compatible with 5GHz wireless networks?

 
I’m moving and want to take my NightEye® device with me. What do I need to do?

 
I have a new cell phone or tablet. How do I reconnect to my device?

 
I’ve successfully added a device to my account and want to add other contacts to receive text or email notifications, how do I add them?

 
I have a new cell phone number or email address. What do I need to do?

 
I received a sync error during the blink-up process, what does this mean?

 
I repeatedly receive notifications that my device has lost connection to the Wi-Fi. What is happening?

 
I changed my Wi-Fi network name or password and lost connection to my NightEye® device. How do I restore the connection?

 
I’m moving and want to leave my NightEye® device for the new homeowner. What do I need to do?
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